You have submitted an FOI request
Date: Dec. 19, 2023, 8:04 p.m.
Your request is already in review
Your request was denied
Date: 2023-12-27 09:42:05.000000
How was your request?
Published by National Bureau of Investigation(NBI) on Dec. 19, 2023.
Requested from NBI by J. Tapalla at 08:04 PM on
Dec. 19, 2023.
Purpose: Refund
Date of Coverage: 12/19/2023 - 12/19/2023
Tracking no: #NBI-292791441822
I payed my NBI clearance via Online and picked it up with the branch here in Camarines Sur. but i didn't know that it wasn't available to my place it is only available in manila.. Please can you refund the 161 pesos that i payed through online with gcash. I can provide the transaction number for your reference that i am telling the truth.
December 27, 2023 Dear JOHN MICHAEL, Greetings! Please be informed that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. Kindly reach out to our NBI Clearance customer support hotlines at the following numbers for proper assistance. 09617319404 (Smart) 09608915222 (Smart) 09608915224 (Smart) 09608287044 (Smart) 09551405330 (Globe) Please note that this case is subject to escalation with the technical support and will undergo a proper investigation. Respectfully, FOI Receiving Officer