Overseas Workers Welfare Administration(OWWA)

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Date: Dec. 29, 2020, 12:17 p.m.

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Date: 2021-01-06 19:51:47.000000

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Date: 2021-01-24 22:24:30.000000

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WRONG LAST NAME in DOLE AKAP remittance

Published by Overseas Workers Welfare Administration(OWWA) on Dec. 29, 2020.
Requested from OWWA by K. Baks at 12:17 PM on Dec. 29, 2020.
Purpose: WRONG LAST NAME in DOLE AKAP remittance
Date of Coverage: 12/14/2020 - 12/29/2020
Tracking no: #OWWA-727875751214

K.BAKS Dec. 29, 2020, 12:17 p.m.

Dear OWWA Team, Good day! Please be informed that I tried to collect the cash assistance today via Palawan express but unfortunately I was informed that the last name in their system was incorrect which is “RIOFRIR” they advise me to contact you for the name change as they cannot release the money due to this issue. Kindly please change the last name into MADRONIO as per the application that i made. Thanks and Regards, Ma. Andrea Liezel Madronio

M.D. ERUM Jan. 6, 2021, 7:51 p.m.

January 6, 2021 Dear Ms. Ma. Andrea Liezel Madronio, Thank you for your request dated Dec 29, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for a correction on name in DOLE-AKAP Application. We received your request on Dec 29, 2020 and will respond on or before Jan 19, 2021 12:17:38 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEU9XV0EtNzI3ODc1NzUxMjE0DA, for request with ticket number #OWWA-727875751214. Thank you. Respectfully, MCDMErum OWWA-FOI Officer

D.TORRES Jan. 24, 2021, 10:24 p.m.

January 24, 2021 Dear Ms. Ma. Andrea Liezel Madronio, Greetings! Thank you for your request dated Dec 29, 2020 12:17:38 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch for an update of your DOLE-AKAP Application. OWWA Verification System shows that you applied online on December 14, 2020 and was evaluated by OWWA-NCR as APPROVED on 12/18/2020. Your documents were forwarded to DOLE Region NCR for the release of financial benefit. You may follow up at email: [email protected] or track your DOLE-AKAP at: http://doleakaptracker.owwa.gov.ph. If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Administrator Hans Leo J. Cacdac at email: [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within FIFTEEN (15) calendar days from the date you received this letter. We will complete the review and tell you the result within THIRTY (30) calendar days from the date we received your review request. However, if you are still not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, RODRIGO F. PASCUA, JR. OWWA Deputy Administrator FOI Decision Maker

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