You have submitted an FOI request
Date: Aug. 5, 2022, 5:16 p.m.
Your request is already in review
Your request was denied
Date: 2022-08-16 09:31:39.000000
How was your request?
Published by National Privacy Commission(NPC) on Aug. 5, 2022.
Requested from NPC by D. Bual at 05:16 PM on
Aug. 5, 2022.
Purpose: Legal Complaint against Online Loan App
Date of Coverage: 08/04/2022 - 08/05/2022
Tracking no: #NPC-480999641724
Hi, I would like to file a complaint against this online loan app named WOW PERA for extensive harrassment via text and calls and contacting all FB friends. They have high interest rates but lower loan disbursement. They advertise 90 to 121 days loan term but you need to pay only within 7 days. Even though on due date they will force you to pay and very rude CS. They will treat you already like criminals. Now, they are contacting all my FB friends and harrassing all. Hope for legal actions on this. Elwin Abarro, Pasig City
Dear ELWIN ABARRO, Greetings! Thank you for your request dated Aug 05, 2022 05:16:02 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You seek help due to unauthorized access and alleged harassment of an online lending app. Response to your request While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply. Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division ([email protected]) for the drafting of response. You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request. Thank you. Respectfully, https://pcoomaster101018130000-dot-efoi-ph.appspot.com/help FOI Officer