National Telecommunications Commission(NTC)

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Date: Dec. 8, 2020, 5:08 p.m.

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Date: 2020-12-09 07:13:24.000000

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Date: 2020-12-09 08:02:51.000000

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Vivo y15

Published by National Telecommunications Commission(NTC) on Dec. 8, 2020.
Requested from NTC by R. Lucasan at 05:08 PM on Dec. 8, 2020.
Purpose: To blocke my loss phone
Date of Coverage: 10/27/2020 - 10/28/2020
Tracking no: #NTC-004262403068

J.CAPUSO Dec. 8, 2020, 5:08 p.m.

Hi I would like to request to block my loss phone last November 27 2020. I try to contact my phone even sending messages hoping someone has a good heart found it and returning to me.But unfortunately they trying to drop and avoid it my call . I am writing and sending if you could help me with my concern. Di pa po kasi bayad sa home credit and ginagamit po sya ng pang online class ng mga anak ko . Thanks and have a good day/eve

D.DAQUIOAG Dec. 9, 2020, 7:13 a.m.

December 9, 2020 Dear Jerico, Thank you for your request dated Dec 08, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Vivo y15. We received your request on Dec 08, 2020 and will respond on or before Dec 29, 2020 05:08:16 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy0wMDQyNjI0MDMwNjgM, for request with ticket number #NTC-004262403068. Thank you. Respectfully, Divina Daquioag FOI Officer

A.CABARIOS Dec. 9, 2020, 8:02 a.m.

December 9, 2020 Dear Jerico Capuso, Greetings! Thank you for your request dated Dec 08, 2020 05:08:16 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Vivo y15. Response to Request Please be informed that the NTC has no capability to locate lost cellphone. However, you may file a request for the blocking of Lost/Stolen Mobile Phone/Unit at Consumer Welfare and Protection Division (CWPD) of the National Telecommunications Commission, BIR Road, East Triangle, Diliman, Quezon City. Our office is available from Monday-Friday 7:00 AM - 6:00 PM or call at 8-9213251 & 8-9267722 for further information. However, due to this pandemic situation, we suggest you dial the contact details provided above before you proceed to the office and to bring the following requirements: 1. Duly accomplished Request for Blocking Form 2. Proof of Ownership, ANY of the following: 2.1 Copy of Official Receipt of the mobile phone 2.2 Box of the mobile phone with International Mobile Equipment Identity (IMEI) 2.3 Copy of duly notarized Affidavit of Loss Note: The Affidavit of Lost must indicate the IMEI of the mobile phone and/or the SIM to be blocked. 3. Copy of valid Identification 3.1 Any government-issued ID or Passport 3.2 For students, school ID 3.3 For cases when ID is not available, Birth Certificate OR NBI Clearance Supporting Documents for Representative(s) 1. Authorization letter duly signed by the applicant and valid ID of the authorized representative. Your right to request for review: If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner [email protected] National Telecommunications Commission BIR Road, East Triangle, Diliman, Quezon City Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Deputy Commissioner Edgardo Cabarios FOI Decision Maker

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