National Bureau of Investigation(NBI)

I would like to request to locate these numbers who called my uncle and scammed him worth 10,000 php. The caller who pretended to be “Ed Ramos”  said that he is an agent of Eastwest bank and he told my uncle to pay for the remaining balance of her deceased wife. My uncle told him that his wife is already dead and the caller responded that they will close the account. The caller added that my uncle’s wife paid an annual fee last 2018, so the caller insisted they will refund the money worth 10,000 pesos.The caller asked my Uncle’s bank account, he gave it without knowing he will be scammed.

Dear Rona Labisto,

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

In order to properly address your concerns, may we request that you submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. Kindly proceed to  Kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City or to the NBI Regional or District Office nearest you and bring the aforesaid documents.

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

Thank you.

Respectfully,
Nick Suarez
FOI Officer