You have submitted an FOI request
Date: Dec. 13, 2021, 10:30 a.m.
Your request is already in review
Your request was denied
Date: 2022-01-19 20:07:25.000000
How was your request?
Published by Department of Information and Communications Technology(DICT) on Dec. 13, 2021.
Requested from DICT by C. Baldemor at 10:30 AM on
Dec. 13, 2021.
Purpose: VaxCert
Date of Coverage: 11/25/2021 - 12/11/2021
Tracking no: #DICT-351139242739
Hi, good morning, i would like to raise my concerns regarding my request/application for vax cert. Since upon entering all details needed, there was no record found hence i uploaded my vaccination cards and other details. Upon submission last November, 2021, the instruction was to wait for 5 days but there was no response. I inquired thru email but was only given ticket number 434857-1 but up to this date, no response. My reference number for vax cert is 1500606. Thank you Peter Jan G. Pineda
January 19, 2022 Dear Peter, Greetings! Thank you for your request dated Dec 13, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for VaxCert No Record Found. Response to your request While our aim is to provide information whenever possible, in this instance this concern can be best addressed by the Department of Health. VaxCertPH is a portal and mobile app developed by the DICT for the Department of Health (DOH) for the issuance of digital vaccination certificates for vaccinated individuals in the country. Please be informed that the DICT does not handle management of personal information of vaccinees in the portal. You may watch this instructional video posted on our Facebook page to learn how to get your own VaxCertPH: https://www.facebook.com/DICTgovph/videos/1236758160160853 To get your digital vaccine certificate, visit https://vaxcert.doh.gov.ph/ For more information, you may contact the DOH VaxCert Support team at: [email protected] or thru phone at: 88-7614-88 For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the DICT information at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, FOI Receiving Officer