News and Information Bureau(NIB)

Hello, I would like to follow up our request Vaccination Certificate. I e-mailed the e-mail address provided in the website '[email protected]' but there were no response, I even call the telephone number given but the line is busy. Also the BOQ! My quarantine certificate is not yet available in One health pass website which is unbelievable since I’m done with my quarantine last Dec 8 and the Covid test is negative ! My flight got cancel because the BOQ website is not updated. 

My email is [email protected]

May 17, 2022

Dear Dewieh,

Greetings!

Thank you for your request dated Dec 13, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Sorry for the late response to your request because of the changes in our office and new sets of Receiving Officer. Also, there is a technical error in our portal that causes of delay to response all request in our system.

Your request

You asked for VAX CERTIFICATE AND BOQ CERTIFICATE.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have [some of]* the information you have requested. 

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to FOI Officer. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Julie An Bagumboy
FOI Officer