You have submitted an FOI request
Date: Aug. 15, 2022, 3:50 p.m.
Your request is already in review
Your request was denied
Date: 2022-08-31 16:05:16.000000
How was your request?
Published by National Privacy Commission(NPC) on Aug. 15, 2022.
Requested from NPC by T. Masagca at 03:50 PM on
Aug. 15, 2022.
Purpose: to stop their unfair debt collection/ debt shaming
Date of Coverage: 08/15/2022 - 08/15/2022
Tracking no: #NPC-274105184272
Would like to complain the unfair debt collection of online loan application named Mocamoca. Kahit po wala sa contact references ko ay inaabala po nila. Wala pa po akong maibayad sa ngayon dahil baon na po ako sa utang sa mga online loan app. Nghahanap pa po ako ng pedeng mahiraman ng pera kasi ayaw ko na po mgreloan sa kanila due to 60% deduction (service fee and interest) payable in 2 weeks. Tama po ba na ihack nila contact list ko, namamahiya po sila. Babayaran ko po sila sa tamang paraan. Salamat
Dear Crisanta De Borja, Greetings! Thank you for your request dated Aug 15, 2022 03:50:27 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You seek help due to alleged harassment of an online lending app. Response to your request While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply. Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division ([email protected]) for the drafting of response. You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request. Thank you. Respectfully, https://www.foi.gov.ph/help FOI Officer