National Telecommunications Commission(NTC)

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Date: Nov. 8, 2020, 3:15 a.m.

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Date: 2020-11-09 05:55:13.000000

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Date: 2020-11-10 13:57:31.000000

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Track to recover lost phone

Published by National Telecommunications Commission(NTC) on Nov. 8, 2020.
Requested from NTC by R. Garcia at 03:15 AM on Nov. 8, 2020.
Purpose: To find and recover my lost phone
Date of Coverage: 08/27/2020 - 11/08/2020
Tracking no: #NTC-683259806287

C.ALVAREZ Nov. 8, 2020, 3:15 a.m.

Good day I know this report is late but i'm still hoping that you can help me to find my phone that has been lost for almost 3 months when i went to my friend's house because his grandmother passed away, i tried to find it on my own but sadly there is no positive result. Details: Realme 5pro RMX1971 color: crystal green sim number: 09276949469 imei1: 865071047066811 Imei2: 865071047066803 Ps. I still have the box of the phone together with the O.R for proof

D.DAQUIOAG Nov. 9, 2020, 5:55 a.m.

November 9, 2020 Dear Ceejay, Thank you for your request dated Nov 08, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Track to recover lost phone. We received your request on Nov 08, 2020 and will respond on or before Nov 28, 2020 03:15:25 AM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster11022017130000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy02ODMyNTk4MDYyODcM, for request with ticket number #NTC-683259806287. Thank you. Respectfully, Divina Daquioag FOI Officer

A.CABARIOS Nov. 10, 2020, 1:57 p.m.

November 10, 2020 Dear Ceejay Alvarez, Greetings! Thank you for your request dated Nov 08, 2020 03:15:25 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Track to recover lost phone. Response to Request Your FOI request is approved. Response to Request: Please be informed that the NTC has no capability to locate lost cellphone. However, you may file a request for the blocking of Lost/Stolen Mobile Phone/Unit at Consumer Welfare and Protection Division (CWPD) of the National Telecommunications Commission, BIR Road, East Triangle, Diliman, Quezon City. Our office is available from Monday-Friday 7:00AM - 6:00 PM or call at 8-9213251 & 8-9267722 for further information. Furthermore, due to this current situation, we suggest you dial the contact details provided above before you proceed to the office and to bring the following requirements: 1. Duly accomplished Request for Blocking Form 2. Proof of Ownership, ANY of the following: 2.1 Copy of Official Receipt of the mobile phone 2.2 Box of the mobile phone with International Mobile Equipment Identity (IMEI) 2.3 Copy of duly notarized Affidavit of Loss Note: The Affidavit of Lost must indicate the IMEI of the mobile phone and/or the SIM to be blocked. 3. Copy of valid Identification 3.1 Any government-issued ID or Passport 3.2 For students, school ID 3.3 For cases when ID is not available, Birth Certificate OR NBI Clearance Supporting Documents for Representative(s) 1. Authorization letter duly signed by the applicant and valid ID of the authorized representative. Your right to request for review: If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner [email protected] National Telecommunications Commission BIR Road, East Triangle, Diliman, Quezon City Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Deputy Commissioner Edgardo Cabarios FOI Decision Maker

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