You have submitted an FOI request
Date: Nov. 9, 2022, 5:35 p.m.
Your request is already in review
Your request was denied
Date: 2023-01-25 15:05:16.000000
How was your request?
Published by Philippine Postal Corporation(PHLPost) on Nov. 9, 2022.
Requested from PHLPost by L. Manuel at 05:35 PM on
Nov. 9, 2022.
Purpose: DFA requirements
Date of Coverage: 09/26/2022 - 09/26/2022
Tracking no: #PHLPost-411953146984
Good Day, Its been 2 months and a week but my Postal ID is still unavailable on the system. When will i be able to receive my ID? Please Official Transaction number : 0017256 Recepient Name : Rey Pille Canonigo Address: MacArthur Leyte Thank you
January 25, 2023 Dear Rey, Greetings! Thank you for your request dated Nov 09, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Track Postal ID. Response to your request This request is not a valid FOI request as the same is not a request for a document, but is more of a customer service or front line service request which should be addressed to, and could be best answered by our postal Id helpdesk. Please contact our postal ID helpdesk through the following contact numbers: Landlines (02) 8742 7349 / (02) 8230 9875 Globe 09175215373 Smart 09988447629 In any case, this request has already been referred to them for appropriate action. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to: The Postmaster General & CEO Philippine Postal Corporation 3F Manila Central Post Office Building Magallanes Drive, Liwasang Bonifacio, Barangay 659-A, Ermita, 1000 Manila Email – [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Atty. Mark Joseph Abelardo FOI Receiving Officer