National Telecommunications Commission(NTC)

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Date: Dec. 25, 2019, 7:52 a.m.

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Date: 2019-12-27 13:11:24.000000

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Date: 2019-12-27 13:19:11.000000

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Trace stolen phone and block

Published by National Telecommunications Commission(NTC) on Dec. 25, 2019.
Requested from NTC by W. Pascual at 07:52 AM on Dec. 25, 2019.
Purpose: To trace stolen phone and block it.
Date of Coverage: 12/23/2019 - 12/23/2019
Tracking no: #NTC-661671798493

W.PASCUAL Dec. 25, 2019, 7:52 a.m.

Hi! I would like to request for information regarding. 1.)Loss/Stolen Cellphone 2.)To trace for loss/stolen cellphone using IMEI. I also want the device to be blacklisted so no one can use it.

D.DAQUIOAG Dec. 27, 2019, 1:11 p.m.

Dear Ms. Pascual : Thank you for your request dated Dec 25, 2019, at 7:52 A.M.under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for your missing Phone. We received your request on Dec 27, 2019, at 10:41 AM and will respond on or before Jan 20, 2020, 10:40 AM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph Thank you. Respectfully, Divina Daquioag FOI Officer

A.CABARIOS Dec. 27, 2019, 1:19 p.m.

Dear Mr. Borja Greetings! Thank you for your request dated Dec 25, 2019, under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request: You asked for this office to trace your lost cellphone and be blocked : Response to Request: In reference to the above request, may we refer you to visit/contact our Consumer Welfare and Protection Division (CWPD) for the Blocking of Lost/Stolen Mobile Phone/Unit? Our office is available from Monday-Friday 8:00 AM - 5:00 PM. Or you may send your formal written complaint to the CWPD thru [email protected] or call at 8-9213251 & 8-9267722. The following are the requirements: For Walk-In 1. Mobile Phone/Unit box indicating the (IMEI) or Official Receipt 2. Two (2) valid IDs (at least one government-issued ID) For Mail, Fax, and E-mail 1. The duly accomplished and notarized form (Affidavit of Ownership and Loss with Undertaking), available at NTC Website (ntc.gov.ph) 2. Scanned copy of the Mobile Phone/Unit box indicating the (IMEI) or copy of Official Receipt with IMEI number 3. Copy of two (2) valid IDs This office does not have the capacity to trace the lost cellphone unit but we can request it for blocking upon compliance with the above requirements. Your right to request a review: If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner National Telecommunications Commission BIR Road East Triangle Diliman Quezon City Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Deputy Commissioner Edgardo Cabarios FOI Decision Maker

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