National Telecommunications Commission(NTC)

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Date: April 10, 2021, 7:43 a.m.

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Date: 2021-04-12 10:28:34.000000

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Date: 2021-04-12 12:14:26.000000

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TRACE MY LOST/STOLEN PHONE

Published by National Telecommunications Commission(NTC) on April 10, 2021.
Requested from NTC by J. Sanchez at 07:43 AM on April 10, 2021.
Purpose: TRACING LOST/STOLEN PHONE
Date of Coverage: 04/08/2021 - 04/08/2021
Tracking no: #NTC-914870522861

V.DILAO April 10, 2021, 7:43 a.m.

Hi, I would like to request to your good office to locate my lost/stolen Oppo Reno3 pro with the following IMEI1: 864910040152733 and IMEI2: 864910040152725 with S/N: JNY5FAY5DMFEROUW. It was stolen and last seen last April 8, 2021. I hope that you can help me locate my phone, theres so many important government files and I use it for my living.. for my work.. I am already 62 years old.. Hoping for your great consideration.

D.DAQUIOAG April 12, 2021, 10:28 a.m.

April 12, 2021 Dear Virginia, Thank you for your request dated Apr 10, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for TRACE MY LOST/STOLEN PHONE. We received your request on Apr 10, 2021 and will respond on or before May 01, 2021 07:43:52 AM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy05MTQ4NzA1MjI4NjEM, for request with ticket number #NTC-914870522861. Thank you. Respectfully, Divina Daquioag FOI Officer

A.CABARIOS April 12, 2021, 12:14 p.m.

April 12, 2021 Dear Virginia Dilao, Greetings! Thank you for your request dated Apr 10, 2021 07:43:52 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for TRACE MY LOST/STOLEN PHONE. Response to Request Please be informed that the NTC has no capability to locate lost phone. In reference to the above request, may we refer you to file a request for the Blocking of Lost/Stolen Mobile Phone/Unit. You may file it at Consumer Welfare and Protection Division (CWPD) at National Telecommunications Commission BIR Road East Triangle Diliman Quezon City . Our office is available from Monday-Friday 8:00AM - 5:00 PM or call at 8-9213251 & 8-9267722 for further information. The following are the requirements: 1. Duly accomplished and notarized AFFIDAVIT OF OWNERSHIP AND LOSS WITH UNDERTAKING [Form No. NTC 1-24] Note: The Affidavit of Loss must indicate the IMEI of the mobile phone and/or the SIM to be blocked. 2. Proof of Ownership, ANY of the following: 2.1 Copy of Official Receipt of the mobile phone 2.2 Box of the mobile phone with International Mobile Equipment Identity (IMEI) 3. Copy of valid Identification 3.1 Any government-issued ID or Passport 3.2 For students, school ID 3.3 For cases when ID is not available, Birth Certificate OR NBI Clearance Supporting Documents for Representative(s) 1. Authorization letter duly signed by the applicant and valid ID of the authorized representative. Your right to request a review: If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner [email protected] National Telecommunications Commission BIR Road East Triangle Diliman Quezon City Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Deputy Commissioner Edgardo Cabarios FOI Decision Maker

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