Home Development Mutual Fund/Pag-IBIG Fund(HDMF)

Browse over 1398 from this government agency

Go Back

REQUEST
SUBMITTED

You have submitted an FOI request

Date: Nov. 29, 2019, 8:47 p.m.

PROCESSING
REQUEST

Your request is already in review

Date: 2019-12-03 08:18:36.000000

REQUEST
SUCCESSFUL

Your request was successful

Date: 2019-12-20 16:04:03.000000

4

RATE YOUR
REQUEST

How was your request?

top 10 issues raised on 8888 hotline re: Housing loan availment

Published by Home Development Mutual Fund/Pag-IBIG Fund(HDMF) on Nov. 29, 2019.
Requested from HDMF by B. Paje at 08:47 PM on Nov. 29, 2019.
Purpose: For thesis (research paper_ for masteral
Date of Coverage: 01/01/2018 - 09/30/2019
Tracking no: #HDMF-292376768778

B.PAJE Nov. 29, 2019, 8:47 p.m.

Good Day! I would like to know the top 10 general issues and concerns of Pag-IBIG fund borrowers raised in 8888 hotline on housing loan/availment/process. for example: 1. plenty of requirements 2. slow process 3. and the like thank you so much!

F.OFFICER Dec. 3, 2019, 8:18 a.m.

December 3, 2019 Dear Bryan Mark, Good day! Thank you for your request dated Nov 29, 2019 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for top 10 issues raised on 8888 hotline re: Housing loan availment. We received your request on Nov 29, 2019 and will respond on or before Dec 20, 2019 08:47:58 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEUhETUYtMjkyMzc2NzY4Nzc4DA, for request with ticket number #HDMF-292376768778. Thank you. Respectfully, FOI Receiving Officer FOI Officer

A.COSICO Dec. 17, 2019, 2:34 p.m.

Dear Mr. Paje, May we ask for an extension of time to process your request. The information requested needs to be coordinated with the operating units concerned. For your consideration. Thank you. Respectfully, ATTY. ROBERT JOHN S. COSICO OIC-Deputy Chief Executive Officer, Support Services Cluster and Chief Legal Counsel FOI Decision Maker

A.COSICO Dec. 20, 2019, 4:04 p.m.

19 December 2019 MR. BRYAN MARK PAJE San Fernando City, La Union [email protected] Dear Mr. Paje, Greetings from the Home Development Mutual Fund (Pag-IBIG Fund)! This refers to your eFOI request for data on the top 10 general issues and concerns of Pag-IBIG fund borrowers on housing loan/availment/process raised in the 8888 hotline. In your letter (email) of 29 November 2019, your request was couched in general terms such as: plenty of requirements, slow process, and the like. In our desire to provide you with the information you need, we replied on 17 December 2019 notifying you of our coordination with the operating units concerned. The data readily available with the Fund is not sorted out according to your specific request, which would provide a summary of the concerns encountered and categorized in a particular classification. Section 1.6.4 of the Pag-IBIG Fund Freedom of Information Manual provides that requests maybe denied when the material requires processing of data or information not readily available with the Fund. Hence, inasmuch as we would like to accommodate your request, the Fund under the prevailing circumstances is constrained to deny the same. Thank you. ATTY. ROBERT JOHN S. COSICO OIC – DCEO, Support Services Cluster and Chief Legal Counsel FOI Decision Maker

Attachments:

Memo re Mr. Paje.pdf - Atty Robert John Cosico - [email protected]

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.