Published by Securities and Exchange Commission(SEC) on July 11, 2023.
Requested from SEC by S. Del Rosario at 09:14 AM on
July 11, 2023.
Purpose: Make them Stop on sending threating text and calls
Date of Coverage: 06/11/2023 - 07/11/2023
Tracking no: #SEC-240786693500
S.DEL ROSARIO
July 11, 2023, 9:14 a.m.
Hi I want to complain three Online Lending App. They are WowPera , Zippeso and Fash Cash. They are sending me threating text non stop like they will send a letter to me saying that there will be a HEARING on our Barangay Hall or worst in our Municipality Hall and I will receive it any day and there will be 3 day Session of the HEARING... They also said that they will message me facebook so that I can pay them.. They are also calling me and my references non stop just to remind that I nees to pay them.
Please make them stop... They are not helping me...
I.GONZALES
July 11, 2023, 10:02 a.m.
July 11, 2023
Dear Sarah Vanessa,
Thank you for your request dated Jul 11, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Threating Text from ONLINE LENDING APP.
We received your request on Jul 11, 2023 and will respond on or before Aug 01, 2023 09:14:33 AM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy0yNDA3ODY2OTM1MDAM, for request with ticket number #SEC-240786693500.
Thank you.
Respectfully,
Isma Gonzales
FOI Officer
S.DEL ROSARIO
July 14, 2023, 10:16 a.m.
They are texting me again and they are calling me non stop. They make me palpitate non stop also I can'y focus on my work because of them, I know my responsibility but I dont have the money yet and they dont understand me.
Please help me..
S.DEL ROSARIO
July 14, 2023, 11:15 a.m.
Here are the text messages that I receive
Attachments:
S.DEL ROSARIO
July 20, 2023, 11:29 a.m.
The one OLA that is always flooding me with text and calls is Wow Pera..
They keep on harrasing me, they also scaring me that they will message all my facebook friends or they will post me on social media.. They are crossing my boundaries I have only gave them three references, but now they will use to message my facebook friends?
Please make a moveon this they are harrasing so many people..
S.DEL ROSARIO
Aug. 3, 2023, 7:06 a.m.
Good morning. I want to know the update on my concern?
It said that I will receive a reply on Aug 1 but it's already Aug 3 and I dont receive any reply yet.
They are texting me again and now they are sending texts saying that they are already with our Brgy.officals to conduct a house visit which I know is illegal.
They just cannot come to my house like that.
They are harrasing me saying that "ang kapal daw ng mukha ko" and other stuff.
Now they want me to pay once someone from their company conduct a house visit.
Please help me out.
S.DEL ROSARIO
Aug. 10, 2023, 7:16 a.m.
Hi I badly need your help on this.
This is getting so much worse than I thought.
Please Im begging you.
I need your help please.
My anxiety is kicking in because of this.
Attachments:
A.QUIMIO
Sept. 5, 2023, 2:50 p.m.
September 5, 2023
Dear Sarah Vanessa Del Rosario,
Greetings!
Thank you for your request dated Jul 11, 2023 09:14:33 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for Threating Text from ONLINE LENDING APP.
Response to Request
To find out more about the specifics of your complaint, you may file a formal complaint with us by following the instructions below:
1. To File a Formal Complaint Against a Lending or Financing Company
Kindly follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/.
Please read and follow the instructions carefully to avoid the outright dismissal of your complaint.
In sending the complaint form to [email protected] via e-mail, kindly use the following format in the subject head of the e-mail: COMPLETE NAME _RESPONDENT COMPANY _ SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION).
2. To verify Lending Companies, Financing Companies and Online Lending Platforms
For a list of registered lending and financing companies, follow these links:
a. Registered Lending Companies
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-lending-companies-2/
b. Registered Financing Companies
http://www.sec.gov.ph/lending-companies-and-financing-companies/list-of-financing-companies/
For a list of recorded online lending platforms of lending and financing companies, please refer to this link:
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/
3. For more information on Lending and Financing Companies
For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
As to your issues on data privacy violation or violations of R.A. 10173, or the Data Privacy Act of 2012, please contact:
Atty. Michael R. Santos
Chief, Complaints and Investigation Division
National Privacy Commission
Address: 5th Floor Delegation Building, PICC Complex, Roxas Boulevard
E-mail: [email protected]; [email protected]
Landline: 02-8-2342228 loc 114 or 115
Mobile Number: 0905-5061478 (Globe); 0970-8180555 (Smart)
Thank you for your time and effort in assisting the Commission in our mandate to regulate and supervise lending and financing companies.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Commission Secretary at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
Thank you
Atty. Kenneth Joy A. Quimio
Asst. Director
Financing and Lending Division
SEC
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