Department of Tourism(DOT)

Hi!

I am Kyla D. Tiangco, I am a 5th year architecture student from the Technological Institute of the Philippines, Quezon City. I am conducting an architectural paper, entitled "KAULAYAW: A Wellness-Focused Health Resort 
Creating a Holistic and Healing Environment
for Wellness Seekers". It would be a big help if you grant me a copy of  Ratio of staff to guests of resorts and hotels that I needed to work more on my paper. 

Rest assured that the information will be treated confidential and everything shall only be used for thesis and educational purposes only.

September 5, 2023

Dear Citizen,

Thank you for your request dated September 04, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for The ratio of staff to guest of resorts and hotels.

We received your request on September 04, 2023 and will respond on or before September 25, 2023 04:05:32 PM, in accordance with the Executive Order's implementing rules and regulations.

Likewise, please be informed that the standard processing period is fifteen (15) working days but it can be extended for another twenty (20) working days for complex requests.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://efoi-ph.uc.r.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPVC02MTY5NTIzMDY4NzEM, for request with ticket number #DOT-616952306871.

Thank you.


Respectfully yours,

Maricel C. Malalad
DOT FOI Receiving Officer

5 September 2023

Dear Citizen,

We refer to your letter dated 4 September 2023 04:05:32 PM about your request for the ratio of staff to guests of resorts and hotels, made under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Before processing your request, please ensure that your request is fully compliant with Section 13.3.b of the Revised DOT FOI Manual by providing the following:

•Reasonable description of the information requested. In particular, it would be helpful to know the exact/specific information that you wish to request and its exact/specific covered period; - Kindly specify what tourism data/document you are requesting

The Revised DOT FOI Manual is accessible at http://tourism.gov.ph/transparency_seal.aspx 

You may use the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPVC02MTY5NTIzMDY4NzEM, for request with ticket number #DOT-616952306871, to respond.

While we await your reply, your request will be put on hold. If we do not receive a reply on or before 28 November 2023 09:31:35 AM, your request will be closed.

We hope to hear from you at the soonest possible time.

Thank you.

Respectfully,

Atty. Jennifer A. Olba
DOT FOI Decision Maker

The data needed are the ratio or number of staff that will be needed of a resort per number of guests, so that the proponent will be able to distinguish how many the staff will be hired in a resort project.

8 September 2023

Dear Citizen,

Greetings!

Thank you for your request dated 4 September 2023 04:05:32 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for the ratio of staff to guests of resorts and hotels.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the information you have requested as this is outside the jurisdiction of DOT. However, you may wish to contact the Department of Labor and Employment (DOLE) regarding your concern. You may resubmit your request addressed to DOLE on the eFOI portal at https://www.foi.gov.ph/requests?agency=DOLE.

For further assistance, you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with our response to your FOI request, you may ask us to carry out an internal review by writing a letter or email addressed to Secretary Christina Garcia Frasco of the Department of Tourism and sending it through the email address: [email protected]. Your review request should explain why you are dissatisfied with the response and should be made within 15 calendar days from the date when you received this response. We will complete the review and tell you the result within 30 working days from the date when we receive your request for review.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Feedback

Additionally, for us to be able to provide you with better services, may we request you to accomplish the DOT FOI Request Feedback Form: 
https://docs.google.com/forms/d/e/1FAIpQLSePz8rTG_IWrLgkIGCbNu39mM4Ms7XauR9LVUiE-6y8QCxyPg/viewform

Thank you.

Respectfully,

Atty. Jennifer A. Olba
DOT FOI Decision Maker