Philippine Statistics Authority(PSA)

August 26, 2022 Dear Micaela Dela Torre, Greetings! Thank you for your request dated Aug 22, 2022 08:26:42 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. You asked for The most recent number of call center agent in the Philippines. Your FOI request is approved. Please be informed that PSA does not release establishment-level information as we are bound by the confidentiality provision (Section 26) of Republic Act 10625 which states that: "Individual data furnished by the respondent to statistical inquiries, surveys and censuses of the PSA shall be considered privileged information and as such shall be inadmissible as evidence in any proceeding." "The PSA may release aggregated information from statistical inquiries, surveys and censuses in the form of summaries or statistical tables in which no reference to an individual, corporation, association, partnership, institution or business enterprise shall appear.” For our available data on BPOs, you may check our MSMEs data: 2017- https://1drv.ms/x/s!Ajr9bkYQz9Ocgmpej337nqTYZuKd?e=Dj03tZ 2018-https://1drv.ms/x/s!Ajr9bkYQz9OchTccvBDHyIWVBmUQ?e=hbGlff 2019- https://1drv.ms/x/s!Ajr9bkYQz9OcjlwZmDaQ7qwrJFj_?e=tdjHja 2020- https://1drv.ms/x/s!Ajr9bkYQz9Ocjl1DKlqJFCDoi737?e=cTBuM3 For the explanatory notes, kindly check this link: https://drive.google.com/file/d/1VLEYxCpW4RrB2wBX1CZ69KwyX0ZmzoVH/view?usp=sharing We would love to hear your Feedback so we can improve our services. Kindly fill out the PSA Customer feedback form from this link: tinyurl.com/CustomerFeedbackPSA. Thank you. Respectfully, FOI Decision Maker Assistant National Statistician Information Technology and Dissemination Service