Metropolitan Waterworks and Sewerage System Regulatory Office(MWSS)

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Date: Oct. 17, 2021, 9:29 p.m.

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Date: 2021-10-18 09:23:23.000000

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Date: 2021-10-27 10:31:56.000000

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The data on water service interruption in Metro Manila

Published by Metropolitan Waterworks and Sewerage System Regulatory Office(MWSS) on Oct. 17, 2021.
Requested from MWSS by E. Getigan at 09:29 PM on Oct. 17, 2021.
Purpose: For the development of my thesis in Masteral Degree
Date of Coverage: 01/01/2020 - 12/31/2020
Tracking no: #MWSS-568073947851

E.NASI Oct. 17, 2021, 9:29 p.m.

Hi! I would like to request regarding the following: 1) Number of Water Service Interruptions (WSIs) in Metro Manila in 2020 per city 2) Types of Water Service Interruption (Emergency or Planned) 3) Top 3 Cities with the most number of WSIs

F.OFFICER Oct. 18, 2021, 9:23 a.m.

October 18, 2021 Dear Elaine, Thank you for your request dated Oct 17, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for The data on water service interruption in Metro Manila. We received your request on Oct 18, 2021 and will respond on or before Nov 08, 2021 , in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEU1XU1MtNTY4MDczOTQ3ODUxDA, for request with ticket number #MWSS-568073947851. Thank you. Respectfully, Karmela Dizon FOI Receiving Officer

R.ALEGRE Oct. 27, 2021, 10:31 a.m.

October 27, 2021 Dear Elaine Nasi, Greetings! Thank you for your request dated Oct 17, 2021 09:29:32 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for The data on water service interruption in Metro Manila. Response to Request Your FOI request is approved. I enclose a copy of [some/most/all] of the information you requested. Please note that we are only able to provide some of the information you have requested for as we could not provide you the areas affected per Business Area of Maynilad from Jan to Oct. 2020. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Customer Service Regulation Area with e-mail add: [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Rosendo O. Alegre FOI Receiving Officer

Attachments:

BA_Breakdown.xlsx - Rosendo O. Alegre - [email protected]

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