Department of Trade and Industry(DTI)

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REQUEST
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You have submitted an FOI request

Date: Sept. 7, 2020, 5:47 p.m.

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REQUEST
DENIED

Your request was denied

Date: 2020-09-16 17:21:40.000000

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Terms and Conditions

Published by Department of Trade and Industry(DTI) on Sept. 7, 2020.
Requested from DTI by H. Favenir at 05:47 PM on Sept. 7, 2020.
Purpose: Putting up an online store
Date of Coverage: 09/07/2000 - 09/07/2020
Tracking no: #DTI-636554427923 

Hi,

We are currently in the process of setting up an online store.
Inline with the required legal documents of an online store by the DTI.  it is best to seek for the correct source.  

1. We would like to request for the standard, certified and legal format of the following documents:

- Terms and Conditions
- Privacy Policy
- User Agreement
- Payment Policy
- Refund and Exchanges

2. What are the mandatory policies and agreements an online store website must have?

Thank you and have a nice day
16 September 2020

Dear Mr. Favenir,
 
Thank you for your request.
 
Please note that this is a regular request and does not fall under Executive Order No. 2 (s. 2016).   We are attending to your request and you can expect a reply from the  E-Commerce Division of the Competitiveness Bureau of the Department of Trade and Industry (DTI).  

Respectfully,

Cresenciano P. Par
FOI Receiving Officer
Knowledge Management and Information Service
DEPARTMENT OF TRADE AND INDUSTRY
5/F Trade and Industry Building, 361 Senator Gil J. Puyat Avenue, 1200 Makati City, Philippines
Hotline (632) 751.3330
Mobile (63) 917.834.3330
www.dti.gov.ph

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