You have submitted an FOI request
Date: March 13, 2023, 11:30 a.m.
Your request is already in review
Your request was denied
Date: 2023-03-17 10:06:08.000000
How was your request?
Published by Philippine Postal Corporation(PHLPost) on March 13, 2023.
Requested from PHLPost by J. Dingle at 11:30 AM on
March 13, 2023.
Purpose: Inquiry - passport application
Date of Coverage: 03/10/2023 - 03/13/2023
Tracking no: #PHLPost-484886123732
Hi! I would like to know when will the Acceptance of Rush and Regular Postal ID applications resume? I need to get a postal ID for my passport and if ever postal ID applications wouldn't resume before my appointment, I would opt to get other passport requirements. Thank you!
Hello
I would like to follow up on this request
March 17, 2023 Dear Meynard, Greetings! Thank you for your request dated Mar 13, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Temporary Suspension of Acceptance of Rush and Regular Postal ID applications. Response to your request This request is not a valid FOI request as the same is not a request for a document, but is more of a customer service or front line service request. In any case, we cannot determine yet when Postal ID issuance could resume. We will just issue an official announcement once we resume the same. For the meantime, we regret to advise you to try getting other requirements first for your DFA appointment, for other queries regarding the Postal ID. please contact our postal ID helpdesk through the following contact numbers: Landlines (02) 8742 7349 / (02) 8230 9875 Globe 09175215373 Smart 09988447629 Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to: The Postmaster General & CEO Philippine Postal Corporation 3F Manila Central Post Office Building Magallanes Drive, Liwasang Bonifacio, Barangay 659-A, Ermita, 1000 Manila Email – [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Atty. Mark Joseph Abelardo FOI Receiving Officer