Philippine National Police(PNP)

My name is Rushneil Reyes. I was scammed using my gcash account. I pay for 750 gcash to her for membership fee then 2500 for unfreeze my account to her bank apps. She said I need to pay the processing fee and membership fee before I got my loan in the apps to unfreeze my account. After I pay in their apps, I can't receive any reply from her. I can't reach there number..

i have 2 gcash references 3008314046319 and 3008313717529
receipt number : 09534184200 CH******N B.
Time and date : Feb. 22 2023 7:42am and 8:13am
im reported on gcash but it says i need to file a police report.help me

February 24, 2023

Dear Rush Neil Reyes,

Greetings!

Thank you for your request dated Feb 22, 2023 07:14:04 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Swindler/ scammer.

To file formal complaints, please personally report to ACG Headquarters in Camp Crame, Quezon City or to the Regional Anti-Cybercrime Unit (RACU). 
Click here for the list of RACU addresses:
https://pnpacg.ph/main/contacts

For further assistance you may review the FAQ section of the eFOI site: https://zcwd20190208-dot-efoi-ph.appspot.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to  . Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
NOSU ACG FDM
FOI Officer