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Date: Oct. 30, 2020, 2:12 p.m.

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Date: 2020-10-30 18:09:35.000000

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Date: 2020-11-05 16:35:58.000000

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Status of UMID ID production

Published by Philippine Statistics Authority(PSA) on Oct. 30, 2020.
Requested from PSA by P. Reyes at 02:12 PM on Oct. 30, 2020.
Purpose: Personal
Date of Coverage: 09/07/2019 - 10/30/2020
Tracking no: #PSA-643750899487

P.REYES Oct. 30, 2020, 2:12 p.m.

Good day, I would like to inquire about the status of my SSS UMID card application, I initially inquired with SSS with this issue but they referred me to PSA as they noted that "the issue is with PSA's system" I processed the application last September 7, 2019 and as of now there is still no updates from SSS. My SSS number is 34-8130143-5 for your reference. Thank you and God bless

S.NISPEROS Oct. 30, 2020, 6:09 p.m.

October 30, 2020 Dear Paul Joseph, Thank you for your request dated Oct 30, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Status of UMID ID production. We received your request on Oct 30, 2020 and will respond on or before Nov 20, 2020 02:12:53 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foimaster10302020165459-dot-efoi-ph.uc.r.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBTQS02NDM3NTA4OTk0ODcM, for request with ticket number #PSA-643750899487. Thank you. Respectfully, KMCD FOI Officer

N.PEREZ Nov. 5, 2020, 4:35 p.m.

November 5, 2020 Dear Paul Joseph Reyes, Greetings! Thank you for your request dated Oct 30, 2020 02:12:53 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. You asked for Status of UMID ID production. Your FOI request is approved. Please be informed that the UMID-CVS has been down since 24 January 2020 due to failures in its hardware components. The replacement, repair, and installation of the hardware components have been procured and hopefully will be operational by 20 November 2020. Concerning the generation of CRN through UMID-CVS, the PSA's clients are the SSS and GSIS only. Once the UMID-CVS is operational, all backlogs due to the downtime will be processed by PSA. The generated CRNs will be forwarded to SSS and GSIS for the issuance of the UMID cards of their clients. So, the PSA does not provide service directly to any individual, but through SSS and GSIS only. Individuals with concerns related to CRN will have to follow it up through SSS/GSIS. With regards to your concern, once the UMID-CVS will start its operation, we will look for your records in the registry and check if you were issued a CRN. We would love to hear your Feedback so we can improve our services. Kindly fill out the PSA Customer feedback form from this link: https://goo.gl/forms/J8QrjkKm0ui9zB9n1. Thank you. Respectfully, Noel G. Perez (Information Technology Officer III) Officer-in-Charge Information Technology and Dissemination Service

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