Department of Labor and Employment(DOLE)

February 18, 2022 Dear Andrea Argabioso, Greetings! Thank you for your request dated Feb 16, 2022 12:30:30 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for STATUS OF THE BPO INDUSTRY IN QUEZON CITY. Response to Request Your FOI request is approved. I enclose a copy of some of the information you requested. The number of employed persons is based on the October 2021 Labor Force Survey Results while the FWA data is extracted from the DOLE online Establishment Reporting System. Said information may only be disaggregated by region and major industry group. Alternatively, you may coordinate with IT & Business Process Association of the Philippines (IBPAP) at https://www.ibpap.org/. Please note that we are only able to provide some of the information you have requested for as the Bureau do not have the data specific to BPO. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary Silvestre H. Bello III at electronic mail address [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Grace Baldoza FOI Receiving Officer