You have submitted an FOI request
Date: May 12, 2019, 1:46 p.m.
Your request is already in review
Date: 2019-05-14 10:00:58.000000
Your request was denied
Date: 2019-05-15 14:12:24.000000
How was your request?
Published by Davao City Water District(DCWD) on May 12, 2019.
Requested from DCWD by N. Mala at 01:46 PM on
May 12, 2019.
Purpose: I am OFW and I want to know my bills.
Date of Coverage: 08/01/2018 - 04/30/2019
Tracking no: #DCWD-191876645540
Hi! I would like to request for an information regarding: 1. My account number in Davao City Water District. 2. How much total of my bills? No one is living in my house started August 2018. It was rented by someone and left without paying water bills and electricity bills. I am OFW and I did not have a copy of bills. I would like also to pay my bills online. Or will ask someone to pay bills OTC and I will give them the account number also to check bills. House address: #37 Corner Asia/Africa St., P2 Hillside Subdivision, Bajada, Davao City. Owner Name: Nihad A. Mala
May 14, 2019 Dear Nihad, Thank you for your request dated May 12, 2019 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Statement of account/bills and account number. We received your request on May 14, 2019 and will respond on or before June 4, 2019, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEURDV0QtMTkxODc2NjQ1NTQwDA, for request with ticket number #DCWD-191876645540. Thank you. Respectfully, Jovana Cresta Duhaylungsod FOI Officer
May 15, 2019 Dear Nihad Mala, Good day! Anent to your request for your account number and outstanding balance, we are happy to inform you that we will be able to provide you with the information you need as this is part of our services to customers with existing DCWD connections. Since your request does not fall under the Freedom of Information, we will close the transaction in the FOI portal. Rest assured, we will assist in facilitating your request through this email address ([email protected]). Based on our initial evaluation, we could not locate any account registered under your name. Unfortunately, we also could not use the address that you have given to locate your account number because our system is not designed to look for account holders using their address. To help us in locating your account, we hope you could provide us with the name of the person registered as the account holder. In addition, we would also like to request for additional proof to establish your ownership of the account despite it not being under your name in line with our compliance with the Data Privacy Act. Thank you. Respectfully, Ariel Noble FOI Decision Maker