You have submitted an FOI request
Date: Sept. 26, 2023, 6:26 a.m.
Your request is already in review
Your request was denied
Date: 2023-09-27 15:50:30.000000
How was your request?
Published by Philippine Retirement Authority(PHRA) on Sept. 26, 2023.
Requested from PHRA by E. Berlin at 06:26 AM on
Sept. 26, 2023.
Purpose: Need my passport and deposit returned
Date of Coverage: 07/12/2023 - 09/26/2023
Tracking no: #PHRA-305945531406
I applied at the PRA on July 12th to downgrade my SRRV to tourist visa as I need my deposit for surgery. To date the PRA had only replied to my emails, phone calls with excuses. I need both my passport and deposit returned, but PRA will not give me a date.
September 27, 2023 Dear Eric Berlin, Greetings! Thank you for your request dated Sep 26, 2023 06:26:23 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for SRRV-PRA has held a deposit and passport since July 12. Response to your request While our aim is to provide information whenever possible, please be informed that in this instance, your request for assistance does not qualify as a valid request under Freedom of Information (FOI). Nevertheless, we have already forwarded your concern to the appropriate division handling your request, and per verbal feedback from them, your request for retrieval of your passport and visa deposit is already being processed. For updates, you may reach the Servicing Division through the following: Email address: [email protected] or [email protected] Telephone Nos. : 8848-1412 to 16 local 2039, 2049, and 2066 Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Department of Tourism Secretary, Ma. Esperanza Christina Garcia Frasco and send it through their email at [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Ruzielle M. Retoria FOI Receiving Officer