You have submitted an FOI request
Date: March 29, 2022, 6:39 p.m.
Your request is already in review
Your request was denied
Date: 2022-04-06 13:29:03.000000
How was your request?
Published by National Bureau of Investigation(NBI) on March 29, 2022.
Requested from NBI by C. Dayhop at 06:39 PM on
March 29, 2022.
Purpose: To help my clients get their money back & help other people not to be scammed by this company/person
Date of Coverage: 10/08/2019 - 03/29/2022
Tracking no: #NBI-725435351680
I was an agent of Travibo Travel & Tours since July 2018 but I had to stop since October 2019 because the said agency had a problem with their operations. Travibo had their Domestic & Int'l. ALL-IN promo last May 2019-August 2019. I was able to book 177 pax & they received P1,471,632.00 from deposits and credit card payments of my clients since their policy is full payment to reserve a slot but out of 177, only 8 of my clients were able to travel. All the other bookings did not push through & the money is not yet refunded until now. They don't answer our emails and calls anymore unlike before.
April 6, 2022 Dear Ana Khrisna, Greetings! Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Please be informed that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City or to NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. You may also report illegal activities to NBI via these numbers and link: 0966 472 3056 0961 734 9450 0975 153 9146 (Regional) 02-8524-02-37 https://nbi.gov.ph/contact-us/ If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, FOI Receiving Officer