National Bureau of Investigation(NBI)

Hi. Gusto ko lang po ireport si CHARIELYN VERDADERO gcash user na ng scam sakin kahapon. Gusto ko lang po mablocked yung account nya sa gcash para po hindi na rin sya makapg scam sa ibang tao.

August 30, 2022

Dear Princess Dyreen,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. To file a complaint or request for investigation, kindly proceed to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf.

For Gcash-related concerns, kindly refer to these links:
a. https://help.gcash.com/hc/en-us/articles/4413295284377-How-do-I-report-swindling-
b. https://help.gcash.com/hc/en-us/articles/360034636613-GCash-User-Complaint-Form     

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

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Thank you very much. 


Respectfully,
FOI Receiving Officer