You have submitted an FOI request
Date: March 30, 2022, 8:30 a.m.
Your request is already in review
Your request was denied
Date: 2022-04-06 11:00:22.000000
How was your request?
Published by National Bureau of Investigation(NBI) on March 30, 2022.
Requested from NBI by Y. Jaapar at 08:30 AM on
March 30, 2022.
Purpose: To request assistance on how to retrieve my money from an online seller who refused to refund
Date of Coverage: 01/10/2022 - 03/30/2022
Tracking no: #NBI-010048288404
Hi! I would like to request for an assistance on how to deal with an online seller who refuse to refund my money by not sending me the item I intended to buy from her. How can I file a complaint to the police? I have her name, Angel Dolores, which she used her BPI account. She doesnt want to refund my money, 16,500, for various reasons. I've transfered here my payment in exchange for a 45kl bale on January 10, 2022. But for some nonsense reasons, she keeps on delaying the items and when I requested for a refund, she keeps on delaying it again. I want to file a complaint. Please help. Thank you
April 6, 2022 Dear Crystal, Greetings! Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Please be informed that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. You may also report illegal activities to NBI via these numbers and link: 0966 472 3056 0961 734 9450 0975 153 9146 (Regional) 02-8524-02-37 https://nbi.gov.ph/contact-us/ If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, FOI Receiving Officer