You have submitted an FOI request
Date: Aug. 2, 2022, 9:50 p.m.
Your request is already in review
Your request was denied
Date: 2022-08-03 08:55:19.000000
How was your request?
Published by Department of Social Welfare and Development(DSWD) on Aug. 2, 2022.
Requested from DSWD by A. Dumangeng at 09:50 PM on
Aug. 2, 2022.
Purpose: Unclaimed SAP 2nd Tranche - Starpay
Date of Coverage: 03/02/2021 - 08/02/2021
Tracking no: #DSWD-495131186541
Hi! Gusto ko po malaman ang status ng unclaimed SAP 2nd Tranche through Starpay. Iba po ang naka-rehistrong pangalan sa Starpay account ko at lumapit po ako sa Starpay para ayusin ito. Ayon po sa Starpay, lumapit daw po sa DSWD para naman itama ang nak-rehistrong impormasyon. Nag email po ako sa DSWD non pero wala pong reply. Hanggang ngayon, hndi ko pa din naclaim ang 8k galing sa starpay na pa-ayuda smula noong lockdown Pangalan: Arian Del Mundo Contact number: 09955221529
August 3, 2022 Dear Arian Del Mundo, Greetings! Thank you for your request dated Aug 02, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for SAP 2nd Tranche - Starpay. Response to your request Unfortunately, we were able determine that your request is a frontline service transaction and not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request. However, you may also contact the DSWD Social Amelioration Program Hotline Numbers at telephone number 16545 / 02 8424 2828 or by cellular phones by calling 0981 750 7287 (Smart), 0977 856 1191 (Globe) or 0931 092 9442 (Sun) or texting 09189122813 or by e-mail at [email protected] to inquire about your concerns and/or report irregularities about the Social Amelioration Program brought about by the COVID-19 pandemic. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary ROLANDO JOSELITO D. BAUTISTA at DSWD-Central Office, IBP Road Batasan Pambansa Complex, Constitution Hills, Quezon City. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). We would love to hear your Feedback so we can improve our services. Kindly fill out the Customer feedback form from this link: https://docs.google.com/forms/d/e/1FAIpQLSczFnilLByGiihY4HpktLYfMVUxA9tx7WyncDQAXd2_PUOvbg/viewform Thank you. Respectfully, Myrna Reyes FOI Officer