National Privacy Commission(NPC)

Dear MS. BUCTAYON, Greetings! Thank you for your request dated 08 October 2018 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Yor request You requested a .pdf file of any existing Privacy Manual by a hospital which will be used as a basis for creating your own. We understand that you want to be provided with NPC-approved manual rather than the template or format uploaded on our website. It should be stressed that the Privacy Manual is your organization's self-determined set of standards and protocols in pursuit of your responsibility to protect the privacy rights of individuals whose personal data you were entrusted with to handle. The Privacy Manual is for primary use of your organization and is not to be submitted to the NPC. Further, prior approval of NPC is not necessary, if not, inappropriate. As such, we cannot provide you with an approved Privacy Manual from any private and public hospital as we do not have the same. The Privacy Manual Guide contained in the NPC Privacy Toolkit may still be utilized as a reference. Kindly refer to pages 82-89: https://www.privacy.gov.ph/wp-content/files/attachments/nwsltr/3rdToolkit_0618.pdf. Note that as Personal Information Controllers (PICs), you should only ensure that your Privacy Manual adequately covered your unique needs to guarantee the safety and security of personal data under your control or custody, thereby upholding an individual’s data privacy rights. We hope we have provided substantial information on the matter. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request. If you are not satisfied with result of the review, you then have the right to seek the appropriate judicial remedy before the courts. Thank you. Respectfully, FOI Decision Maker