National Telecommunications Commission(NTC)

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REQUEST
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Date: May 22, 2021, 8:43 a.m.

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Date: 2021-05-24 16:33:38.000000

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Date: 2021-06-02 16:11:14.000000

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Same mobile number

Published by National Telecommunications Commission(NTC) on May 22, 2021.
Requested from NTC by J. Parrilla at 08:43 AM on May 22, 2021.
Purpose: Duplication of mobile numbers (sun cellullar)
Date of Coverage: 05/05/2021 - 05/22/2021
Tracking no: #NTC-349977903068

A.MENDOZA May 22, 2021, 8:43 a.m.

Good Day po. My Yahoo, Shopee and one Bank account were hacked due to the hacker using mobile number same as mine. I receive notification. What solution we can do about this? Is there a possibility of having duplication with mobile number? Thank you.

D.DAQUIOAG May 24, 2021, 4:33 p.m.

May 24, 2021 Dear Annalyn, Thank you for your request dated May 22, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Same mobile number. We received your request on May 22, 2021 and will respond on or before Jun 11, 2021 08:43:39 AM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster10032017130000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy0zNDk5Nzc5MDMwNjgM, for request with ticket number #NTC-349977903068. Thank you. Respectfully, Divina Daquioag FOI Officer

A.CABARIOS June 2, 2021, 4:11 p.m.

June 2, 2021 Dear Annalyn Mendoza, Greetings! Thank you for your request dated May 22, 2021 08:43:39 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked pertaining to the alleged issuance of the same mobile number. Response to Request Your FOI request/query is accepted. However, please note that we forwarded your concern to the appropriate Operating Unit. You may follow up at Consumer Welfare and Protection Division (CWPD) at Telephone Numbers 8-921-3251 or 8-9267722 for any further concerns that you may wish to know. Furthermore, we will also advise the CWPD to respond to your concern or to update you on any action taken. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner NTC Bldg., East Triangle, Diliman, Q.C. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, DELILAH F. DELES Deputy Commissioner FOI Decision Maker

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