City of Pasig, NCR(USAP)

Hi I would like to request for my approved salary loan but it's not yet credited on my bank account

1. 16 days of waiting for my salary loan yet it's not yet credited on my bank account. 

2. When will it be credited on my bank account?

3. Any possible way to make it faster? Because I already tried contacting sss thru emails and texts yet there's no action.

December 9, 2021

Dear ANA ROSE,

Greetings!

Thank you for your request dated Dec 03, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SALARY LOAN.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the information you have requested. However, you may wish to contact Social Security System, (SSS) at  1455. 

For further assistance you may review the FAQ section of the eFOI site: https://savethedatev211152018-dot-efoi-ph.appspot.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Val TAn/[email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Val Tan
FOI Officer