Metropolitan Waterworks and Sewerage System Regulatory Office(MWSS)

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Date: Oct. 12, 2022, 2:04 p.m.

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Date: 2022-10-12 14:17:23.000000

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Date: 2022-10-19 14:41:15.000000

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Rewards and Penalties Policy/Guidelines/Issuances

Published by Metropolitan Waterworks and Sewerage System Regulatory Office(MWSS) on Oct. 12, 2022.
Requested from MWSS by M. De Borja at 02:04 PM on Oct. 12, 2022.
Purpose: Policy-making, research and development, public service
Date of Coverage: 03/01/1996 - 10/12/2022
Tracking no: #MWSS-750236652007

M.DE BORJA Oct. 12, 2022, 2:04 p.m.

Good day Sir/Ma'am, This is to respectfully request assistance from your good office by sharing with us copies of policies, guidelines, issuances and/or frameworks relating to rewards and penalties by the MWSS to its service consortia. The requested information or documents shall be used as a reference and guide for our office in drafting the rewards and penalties framework, and in the decision-making of our officers. We pray and hope for your favorable response to this request as we believe that it would be of great help for the attainment of our objective. Thank you and God bless.

F.OFFICER Oct. 12, 2022, 2:17 p.m.

October 12, 2022 Dear Ma. Patricia, Thank you for your request dated Oct 12, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Rewards and Penalties Policy/Guidelines/Issuances. We received your request on Oct 12, 2022 and will respond on or before Nov 02, 2022, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://removedkoalam07242018-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEU1XU1MtNzUwMjM2NjUyMDA3DA, for request with ticket number #MWSS-750236652007. Thank you. Respectfully, Karmela Dizon FOI Receiving Officer

J.DAGSA Oct. 19, 2022, 2:41 p.m.

October 19, 2022 Dear Ma. Patricia De Borja, Greetings! Thank you for your request dated Oct 12, 2022 02:04:58 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Rewards and Penalties Policy/Guidelines/Issuances. Response to Request Your FOI request is approved. I enclose a copy of MWSS Regulatory Office Rewards and Penalties Framework for Manila Water for your reference and information. We hope we satisfactorily complied with your request. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Joriel Dagsa FOI Receiving Officer

Attachments:

Reward and Penalty Framework.pdf - Joriel Dagsa - [email protected]

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