Philippine Charity Sweepstakes Office(PCSO)

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Date: Feb. 3, 2024, 3:39 p.m.

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Date: 2024-03-06 08:48:51.869998

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Date: 2024-03-25 10:53:32.256088

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Requesting for guarantee letter for hospitalization

Published by Philippine Charity Sweepstakes Office(PCSO) on Feb. 3, 2024.
Requested from PCSO by M. Barral at 03:39 PM on Feb. 3, 2024.
Purpose: Requesting Guarantee Letter for CKD with Pneumonia patient
Date of Coverage: 02/02/2024 - 02/03/2024
Tracking no: #PCSO-230469404756

R.JIMENEZ March 6, 2024, 8:48 a.m.

Dear eFOI user,

This pertains to your request dated February 3, 2024, made under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch; specifically, your request for guarantee letter for CKD with Pneumonia patient.

May we inform you of the following requirements based on Section 6 (1.3) of the PCSO People’s Freedom of Information (FOI) Manual for the request of information:

“Scanned copies of at least two (2) valid government IDs with pictures and

signatures of the requesting party”

As per checking, there were no available images of your identification in the eFOI portal.

Pursuant to Section 6 (1.3) of the PCSO People’s FOI Manual, we require a copy of your valid proof of identification. Kindly email [email protected] with a copy of a valid proof of identification.

To respond to the request with ticket number #PCSO-23046940756 , please use the reply function located on the eFOI portal at https://savethedatev211152018-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyIAsSB0NvbnRlbnQiE0ZPSVBNTy01OTM3NzM2Njg1NjcM.

You will have 60 calendar days from the time of response to provide the requested information. We kindly request that you respond as soon as possible.

Thank you.

Respectfully,

FOI Officer

Philippine Charity Sweepstakes Office

M.BARRAL March 11, 2024, 9:38 a.m.

Hello, Here are some requirements that you might need to proceed with the GL. My mom's about to be admitted this week at Philippine Heart Center in Quezon City. I am hoping that you could help! Thank you.

Attachments:

R.JIMENEZ March 25, 2024, 9:54 a.m.

March 25, 2024 01:53 AM

Dear eFOI user,

Mabuhay!

Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.

We have received your request on Requesting for guarantee letter for hospitalization, dated Feb. 3, 2024. We will respond and process your request on or before Feb. 23, 2024, in compliance with the Executive Order’s implementing rules and regulations.

Should you have any questions regarding this request, kindly contact me using the reply function on the eFOI portal at ticket number #PCSO-230469404756.

Further, please be advised that this is a public site, and any information shared in this conversation thread will be visible to the public. Therefore, we kindly request that you refrain from disclosing any sensitive personal information or data in this thread.

Thank you.

Respectfully,

FOI Officer

Philippine Charity Sweepstakes Office

Attachments:

Medical Access Program Process as of February 2024 - PCSO Decision Maker - Admin - [email protected]

P.DECISION MAKER - ADMIN March 25, 2024, 10:53 a.m.

March 25, 2024 02:52 AM

Dear eFOI user,

Mabuhay!

Attached herewith are documentary requirements for each type of assistance under the PCSO Medical Assistance Program.

We wish to inform you that the application for assistance shall depend upon the location of the hospital/health facility where the patient is being managed/ treated and if the hospital/facility has a Malasakit Center.

Patient confined or being treated in hospitals/facilities with Malasakit Centers should submit their application for assistance thru the Malasakit Centers, while patients being treated in hospitals/facilities with no Malasakit Centers should apply for assistance with the nearest branch offices or thru Online Application for hospitals/facilities in the National Capital Region.

You can find the list of Malasakit Centers nationwide through our website at www.pcso.gov.ph. Look for the Programs and Services tab and click Medical Access Program under CAD Programs and Services.

INTERIM PROCESS DUE TO UNAVAILABILITY OF THE NCR APPLICATION SYSTEM

  1. Down load and fill-up the MAP Application form from the PCSO official website at www.pcso.gov.ph;
  2. Scan all the documentary requirements based on the request including the MAP Application form;
  3. Email and upload all the scanned documentary requirements at [email protected].

Important Reminder: Kindly put the name of the patient and type of assistance/request to the subject;

  1. Wait for the notification through email within the day or within 24 hours from receipt of complete documents. If approved, print the Guarantee Letter (GL) and the MAP application form.
  2. Submit the printed Guarantee Letter, screenshot of email notification from [email protected]. Assessment Form and MAP Application form including the complete documentary requirements to the Hospital, Dialysis Center, Partner Health Facility (PHF)/medicine retailer and Diagnostic Center.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <[email protected]>. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Customer Satisfaction Survey

Please take a moment to fill out the PCSO FOI Request Survey Form at https://forms.gle/HUaPg456pWCGBopGA and the PCSO Client Satisfaction Measure (CSM) at https://forms.office.com/Pages/ResponsePage.aspx?id=J8aJWR0dCk-oiCB1LbPAoPddmWRBAj9EmMGXbDLBEhNUQVFaWTMwTlFEVllCVTRITEM5WE04VFoyUSQlQCN0PWcu&origin=QRCode. Your input will help us improve our service.

Thank you.

Respectfully,

JULIETA F. ASEO

PCSO Decision Maker

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