Philippine Charity Sweepstakes Office(PCSO)

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Date: Dec. 18, 2022, 3:57 p.m.

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Date: 2022-12-19 08:52:38.000000

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Date: 2022-12-20 15:20:25.000000

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Requesting for financial assistance

Published by Philippine Charity Sweepstakes Office(PCSO) on Dec. 18, 2022.
Requested from PCSO by G. Bonggao at 03:57 PM on Dec. 18, 2022.
Purpose: Financial Assistance
Date of Coverage: 11/28/2022 - 12/18/2022
Tracking no: #PCSO-635456967286

G.CACHO Dec. 18, 2022, 3:57 p.m.

Hi! This is Gerlinda Cacho. I would like to request information regarding financial assistance for hospital billing payments. Last November 28 2022, my sister collapsed near St. Luke's Medical Center in Quezon City and she was rushed in that hospital's ER. She was admitted in the ER and stayed in there for almost 24 hours but sadly she hadn't survive. She's the only breadwinner in our family and we really are struggling to pay her hospital bill. We are humbly requesting financial assistance from your agency. We're deeply hoping for the help you could extend to us. Maraming salamat po!

R.JIMENEZ Dec. 19, 2022, 8:52 a.m.

December 19, 2022 Dear Gerlinda, Thank you for your request dated Dec 18, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Requesting for financial assistance. We received your request on Dec 18, 2022 and will respond on or before Jan 06, 2023 03:57:18 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster10032017130000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEVBDU08tNjM1NDU2OTY3Mjg2DA, for request with ticket number #PCSO-635456967286. Thank you. Respectfully, Ruchiella T. Jimenez FOI Officer

P.DECISION MAKER - BOS Dec. 20, 2022, 3:20 p.m.

December 20, 2022 Dear Gerlinda Cacho, Greetings! Thank you for your request dated Dec 18, 2022 03:57:18 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Requesting for financial assistance. Response to Request Please find the attached herein document on the coverage of financial assistance under the PCSO Medical Assistance Program with the respective documentary requirements. Further, we wish to inform you that the application for assistance shall depend upon the location of the health facility where the patient is being managed/ treated. For facilities within Metro Manila, assistance is processed through online application at the PCSO Official Website. Please go to , find the E-Services tab and click on the NCR Online Application for Medical Assistance. For those in the provinces, either proceed directly to the servicing PCSO Branch Office or coordinate first with the Medical Social Services or Billing Department of the facility or Malasakit Center within the facility, if applicable, to inquire on the specific process, as procedures vary between Branch Offices. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to . Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Customer Satisfaction Survey Please take a moment to fill out the PCSO FOI Request Survey Form at https://forms.gle/HUaPg456pWCGBopGA. Your input will help us improve our service. Thank you. Respectfully, Atty. LAURO A. PATIAG PCSO Decision Maker

Attachments:

Medical Assistance Requirements (1).PDF - PCSO Decision Maker - BOS - [email protected]

G.CACHO Dec. 22, 2022, 2:29 p.m.

Hi, good day! Thank you very much po for your positive response to our request. God bless po and more power! Best regards, Gerlinda Cacho

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