You have submitted an FOI request
Date: Sept. 5, 2022, 3:46 p.m.
Your request is already in review
Your request was denied
Date: 2022-09-05 16:41:15.000000
How was your request?
Published by Department of Social Welfare and Development(DSWD) on Sept. 5, 2022.
Requested from DSWD by R. Baldo at 03:46 PM on
Sept. 5, 2022.
Purpose: Request Financial Assistance for Medical Bills
Date of Coverage: 09/01/2022 - 09/05/2022
Tracking no: #DSWD-314659306831
Hi, May we request financial assistance for my grandmother, Damasa B. Estrella, 84 years old, currently confined at Chinese General Hospital. She is Covid-19 positive and is currently on her 4th day of confinement. She was also diagnosed with Septic Encephalopathy. Other diagnosis are not yet final, they are still considering Community Acquired Pneumonia and Stroke but is not yet confirmed. We hope that you can grant us any financial assistance as we are still recovering from her hospitalization last year (also due to Covid-19) and she was also confined last July 27-28 due to Hypoglycemia.
September 5, 2022 Dear Jolyn Dominique Arpon, Greetings! Thank you for your request dated Sep 05, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Requesting Financial Assistance for Medical Bills (COVID 19 positive). Response to your request Unfortunately, we were able to determine that your request is a frontline service transaction and not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request. However, you may contact the Crisis Intervention Section of DSWD FO NCR Hotline Numbers at (02) 8-733-00-10 to 14 or by e-mail at [email protected] or DSWD Central Office-Crisis Intervention Unit Directline 962-28-13/951-74-33 or by e-mail at [email protected] should you qualify for the financial assistance under the Assistance to Individuals in Crisis Situation (AICS) program. For information regarding the said program, you may visit this website: https://www.dswd.gov.ph/aics/ https://ncr.dswd.gov.ph/about-us/citizens-charter/assistance-to-individuals-in-crisis-situations/ Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary ROLANDO JOSELITO D. BAUTISTA at DSWD-Central Office, IBP Road Batasan Pambansa Complex, Constitution Hills, Quezon City. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). We would love to hear your Feedback so we can improve our services. Kindly fill out the Customer feedback form from this link https://docs.google.com/forms/d/e/1FAIpQLSczFnilLByGiihY4HpktLYfMVUxA9tx7WyncDQAXd2_PUOvbg/viewform Thank you. Respectfully, Myrna Reyes FOI Officer