Land Transportation Office(LTO)

Hello! I would like to request a change to my email address of my LTO portal account. Details are as follows:

LTO Portal Account Email: [email protected]
NEW EMAIL ADDRESS: [email protected]

I don't have access anymore to my old email because I forgot the password. Hoping for your kind consideration and assistance. Thank you!

Regards,

Prince Kooly Binos

October 11, 2023

Dear Prince Kooly,

Thank you for your request dated Oct 10, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Request to change LTO portal account email address.

We received your request on Oct 10, 2023 and will respond on or before Oct 31, 2023 01:27:57 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEExUTy0yNjg0Mjg2MzU2MzYM, for request with ticket number #LTO-268428635636.

Thank you.

Respectfully,

Engr. Roberto S. Se
FOI Officer

October 11,2023  

Dear Prince.

Greetings!

Thank you for your request dated   01:27 PM on Oct 10, 2023.under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for a Request to change LTO portal account email address


Response to your request

While our aim is to provide information whenever possible, in this instance this Office cannot provide you the information you are requesting. The LTO abides by the Data Privacy Act. Personal information cannot be publicly-published using the FOI Platform. However you may send us an email at [email protected] so that we could assist you further.

Good day Ms./Mr.

Maaari po kayo mag-email sa aming client care para po matulungan nila kayo sa inyong LTMS concern. Ito po ang kanilang email: [email protected]. I-provide lamang po ang mga sumusunod na kinakailangan sa ibaba:

1.) Active email address
2.) One valid ID with signatures
3.) Letter of consent indicating that you allow LTO client care to change/retrieve your LTMS portal account, dated today with your name and signature.
4.) Current photo of holding your valid ID.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to LTO Assistant Secretary Atty Vigor D. Mendoza II at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
LTO FOI Officer