You have submitted an FOI request
Date: Oct. 12, 2022, 7:17 p.m.
Your request is already in review
Your request was denied
Date: 2022-10-19 07:18:24.000000
How was your request?
Published by National Bureau of Investigation(NBI) on Oct. 12, 2022.
Requested from NBI by J. Añano at 07:17 PM on
Oct. 12, 2022.
Purpose: REFUND REQUEST FOR NBI CLEARANCE PAYMENT
Date of Coverage: 10/11/2022 - 10/12/2022
Tracking no: #NBI-029445640035
Hi! I'd like to request refund payment of my unprocessed NBI clearance. I paid twice and both unclaimed. Below are the details. REFERENCE No.1: MP2XNCWYWB Status: Paid Transaction Date: October 12, 2022 02:53:55 Payment Date: October 12, 2022 02:57:30 Appointment Date: October 18, 2022 12:00:00 [GCASH] Auto Validated on 10/12/2022 02:57:28 PM REFERENCE No.2: MP0FOYSBBM Status: Paid Transaction Date: October 05, 2022 10:24:30 Payment Date: October 05, 2022 10:28:30 Appointment Date: October 11, 2022 12:00:00 [GCASH] Auto Validated on 10/05/2022 10:28:29 PM
October 19, 2022 Dear Khristine, Greetings! Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Please be informed that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. For NBI Clearance concerns/ inquiries, you may send a message thru this link: https://nbi.gov.ph/contact-us/ You may also send an email to [email protected]. If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). For feedbacks, kindly accomplish the form on this link: https://docs.google.com/forms/d/e/1FAIpQLSdwrQp0NNz9JumfLqub3J1hFBKv4MpEPOYNJpL7fOaFtlR3qw/viewform Thank you. Respectfully, FOI Receiving Officer