Department of Labor and Employment(DOLE)

July 26, 2023 Dear April Yves Toledo, I refer to my letter of Jul 03, 2023 09:11:47 PM; about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Request of DOLE CERTIFICATE for SSS UNEMPLOYMENT BENEFITS. Our response to your request is due on Jul 24, 2023 09:11:47 PM. Unfortunately, it is taking longer than expected to deal with your request due to volume of requests received. I apologize for this delay but have applied for an extension so we could work further on your request. We hope to be able to send you a response on or before Aug 21, 2023 09:11:47 PM. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEURPTEUtNjAzMTEyMTQ5MzMyDA, for request with ticket number #DOLE-603112149332. Thank you. Respectfully, Zyra Glerica Perlora FOI Officer

July 26, 2023 Dear April Yves Toledo, Greetings! Thank you for your request dated Jul 03, 2023 09:11:47 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Request of DOLE CERTIFICATE for SSS UNEMPLOYMENT BENEFITS. Response to Request This is to inform you of the process and requirements by which to apply for the issuance of CERTIFICATE OF INVOLUNTARY SEPARATION from your employer. An employee who was involuntarily separated by their employer may file their application for the issuance of CERTIFICATE OF INVOLUNTARY SEPARATION at the following through e-mail: 1. For Local Workers - DOLE Field/Provincial Office (for local workers) where the company or employer is located or where the employee resides; 2. For Overseas Filipino workers - Philippine Overseas Labor Office- POLO where their employer operates or at the DOLE Field or Provincial Office where the OFW resides. The requirements to substantiate the issuance of the certificate of involuntary separation are as follows: a. at least one (1) valid I.D. b. copy of the Notice of Termination issued by the employer, in the absence of Notice of Termination, an applicant may submit a duly notarized Affidavit of Termination of Employment Within one (1) day upon receipt and verification of application with complete documentary requirements, the DOLE Field or Provincial Office or Philippine Overseas Labor Office shall issue the certification. For further assistance, you may call DOLE-RO VI: Tel No: (033) 320-6904 / (033) 320-8024 Email: [email protected] / [email protected] / [email protected] DOLE RO VI- Negros Occidental Field Office: Contact No.: (034) 434-2214 / 434-2219, 709-1690, 0917-327-5919 Email: [email protected] You may also call DOLE hotline 1349 or you may visit the FAQ section of the eFOI site: https://www.foi.gov.ph/help for details. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary Bienvenido E. Laguesma at DOLE Building, Muralla St., Intramuros, Manila. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Help us to continuously improve our FOI Program Implementation by accomplishing the DOLE-FOI Request Feedback Form through this link: bit.ly/DOLE-FOIFeedbackForm. Thank you so much and keep safe! Respectfully, ROVELINDA A. DELA ROSA FOI Champion