You have submitted an FOI request
Date: June 7, 2022, 10:56 a.m.
Your request is already in review
Your request was denied
Date: 2022-06-15 09:13:49.000000
How was your request?
Published by National Bureau of Investigation(NBI) on June 7, 2022.
Requested from NBI by A. Santos at 10:56 AM on
June 7, 2022.
Purpose: To request a refund for my NBI Clearance
Date of Coverage: 06/07/2022 - 06/07/2022
Tracking no: #NBI-780955955591
Good day, I would like to request a refund amounting to 155 for my payment in MP5QGNNBYR paid thru GCash with GCash Ref No. 915398859. This refund is because I thought my payment for MP0C6JALUE cannot be proceeded to delivery so I made a payment again. But upon contacting NBI, they will fix this manually since I already paid the delivery fee. Thank you.
June 15, 2022 Dear Katherine, Greetings! Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Please be informed that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. For NBI Clearance concerns/ inquiries, our telephone numbers are as follows: 8523-82-1 to 38 local 5223, 540 and 5509 8524 -12-77 and 8522-87-88 You may also send an email to [email protected]. If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, FOI Receiving Officer