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Date: Nov. 16, 2023, 9:37 p.m.

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Date: 2023-11-20 17:11:34.000000

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Date: 2023-11-23 10:27:43.000000

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Request for a new id card

Published by PhilHealth(PH) on Nov. 16, 2023.
Requested from PH by K. Fernandez at 09:37 PM on Nov. 16, 2023.
Purpose: Valid ID
Date of Coverage: 10/31/2023 - 11/16/2023
Tracking no: #PH-256759261492

K.FERNANDEZ Nov. 16, 2023, 9:37 p.m.

Hi! May I ask if I can request and get a new philhealth id card? I once went to Philhealth Cauayan Branch and the woman said the system is currently down. Is the system working now? Thank you.

S.MACATANGAY JR. Nov. 20, 2023, 5:11 p.m.

November 20, 2023 Dear Kimberly, Thank you for your request dated Nov 16, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Request for a new id card. We received your request on Nov 16, 2023 and will respond on or before Dec 07, 2023 09:37:57 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster10262017200000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD1BILTI1Njc1OTI2MTQ5Mgw, for request with ticket number #PH-256759261492. Thank you. Respectfully, Zenaida Marron FOI Officer

P.FERWELO Nov. 23, 2023, 10:27 a.m.

November 23, 2023 Dear Kimberly, Greetings! Thank you for your request dated Nov 16, 2023 09:37:57 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for a Request for a new ID card. Response to Request Your FOI request is approved. I enclose a copy of [all] of the information you requested. In order to protect the personal data/information of PhilHealth members, PhilHealth encourages the requestors to get the requested information personally through our nearest PhilHealth branches/offices. The requestor may submit the accomplished PMRF with the attached (1) valid ID. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to . Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Please be guided that the purpose of the information/data being requested should be solely used for the intent stated in your request. Help us also improve our services by answering a quick survey at https://tinyurl.com/FOI-Request-Feedback. Thank you. Respectfully, Patrick Collen Ferwelo FOI Receiving Officer

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