Home Development Mutual Fund/Pag-IBIG Fund(HDMF)

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Date: Oct. 27, 2019, 2:52 p.m.

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Date: 2019-10-28 08:47:15.000000

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Date: 2019-11-07 16:16:26.000000

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Request Documents for Loan Balance

Published by Home Development Mutual Fund/Pag-IBIG Fund(HDMF) on Oct. 27, 2019.
Requested from HDMF by M. Bustamante at 02:52 PM on Oct. 27, 2019.
Purpose: For update purposes
Date of Coverage: Invalid date - Invalid date
Tracking no: #HDMF-228297046784

M.BUSTAMANTE Oct. 27, 2019, 2:52 p.m.

Hi! I would like to request for information regarding my loan balance. Thank you!

F.OFFICER Oct. 28, 2019, 8:47 a.m.

October 28, 2019 Dear MARIA LOURDES, Thank you for your request dated Oct 27, 2019 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Request Documents for Loan Balance. We received your request on Oct 27, 2019 and will respond on or before Nov 15, 2019 02:52:58 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://zcwdv520190208-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEUhETUYtMjI4Mjk3MDQ2Nzg0DA, for request with ticket number #HDMF-228297046784. Thank you. Respectfully, FOI Receiving Officer FOI Officer

A.COSICO Nov. 7, 2019, 4:16 p.m.

28 October 2019 Ms. Maria Lourdes Bustamante 26 F. Victor St. Pasay City [email protected] Dear Ms. Bustamante, Greetings from the Home Development Mutual Fund (Pag-IBIG Fund)! This refers to your eFOI query on your Pag-IBIG loan balance. May we respectfully inform you that Pag-IBIG Fund can provide a printed copy of your loan balance. However, it is the Fund’s official course of action to have the requesting party ask for this information in person so as to verify his/her identity. This is for the protection of its members and to ensure the security of the member’s personal data in compliance with the Data Privacy Act of 2012. Thus, may we advise you to visit any Pag-IBIG Fund branch to ask for this information, and bring along with your government-issued identification card for verification purposes. May we also inform you that you may contact the Pag-IBIG Fund Contact Center at (02) 8-724-4244, which is available 24/7 or [email protected] or avail of the chat facility in our website to get information on your Pag-IBIG loan balance. Thank you. ATTY. ROBERT JOHN S. COSICO OIC-Support Services Cluster and Chief Legal Counsel FOI Decision Maker

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