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Date: March 11, 2021, 12:38 p.m.

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Date: 2021-03-17 11:41:54.000000

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Date: 2021-03-17 11:47:05.000000

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Reporting system generated phone numbers from online company

Published by National Telecommunications Commission(NTC) on March 11, 2021.
Requested from NTC by B. Lagazon at 12:38 PM on March 11, 2021.
Purpose: Reporting #s used ny online loan company sending harrasment sms everyday
Date of Coverage: 02/01/2021 - 03/11/2021
Tracking no: #NTC-223915226599

C.SAMBAT March 11, 2021, 12:38 p.m.

I am reporting and requesting to do a investigation. regarding these phone numbers used by online loan company sending harrasment messages, social media threat, public shaming and also texting and calling everyday forcing me to pay higher amount of loan with interest and penalty. Please block all these numbers and stopping them to send harrasment sms everyday. I have a copy of all these #. 09121887718 09176504618 09088127174 09272982894 Everyday they are using alot of system generated numbers to do this harassment and also everyday alot of agent name and representative calling and texting.

D.DAQUIOAG March 17, 2021, 11:41 a.m.

March 17, 2021 Dear Carla Monica, Thank you for your request dated Mar 11, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Reporting system generated phone numbers from online company. We received your request on Mar 11, 2021 and will respond on or before Apr 01, 2021 12:38:36 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy0yMjM5MTUyMjY1OTkM, for request with ticket number #NTC-223915226599. Thank you. Respectfully, Divina Daquioag FOI Officer

A.CABARIOS March 17, 2021, 11:47 a.m.

March 17, 2021 Dear Carla Monica Sambat, Greetings! Thank you for your request dated Mar 11, 2021 12:38:36 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request: You asked for Reporting system generated phone numbers from online company. Response to Request: Please be informed that the NTC has no capability to locate cellphone.In reference to the above request ,may we refer you to visit/contact our Consumer Welfare and Protection Division (CWPD) for the Complaint on Text Message (Text Spam, Text Scam, Illegal/Obscene Text Message, THREATS and other related Items.) Our office is available from Monday-Friday 8:00AM - 5:00 PM. Or you may send your formal written complaint to the CWPD thru: [email protected] or call at 8-9213251 & 8-9267722. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner [email protected] National Telecommunications Commission BIR Road East Triangle Diliman Quezon City Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Deputy Commissioner Edgardo Cabarios FOI Decision Maker

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