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Date: Jan. 31, 2022, 1:10 p.m.

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Date: 2022-02-02 13:16:04.000000

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Report and investigate online scammer from San Pedro Laguna

Published by National Bureau of Investigation(NBI) on Jan. 31, 2022.
Requested from NBI by K. Santiago at 01:10 PM on Jan. 31, 2022.
Purpose: To track the scammer and refund my money
Date of Coverage: 01/14/2022 - 01/31/2022
Tracking no: #NBI-861397768233

M.BENIGNO Jan. 31, 2022, 1:10 p.m.

Good day. I would like to seek help regarding the online scammer from San Pedro Laguna. I bought bag from the shop in Instagram (@fashionexpress_ph), I paid 1750 plus 145 shipping fee thru BDO, account name is Hazeline Mikee Apolinario. I received the package last Jan. 19 but item is wrong. I immediately contacted the seller thru their viber. They said, they will check. But until now, no feedback from them. I tried to contact many times on their cellphone no., viber and in Instagram but no response.

R.DEMETRIA Feb. 2, 2022, 1:16 p.m.

February 2, 2022 Dear Melanie Benigno, Greetings! Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Please be informed that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City or to NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. You may also report illegal activities to NBI via these numbers and link: 0966 472 3056 0961 734 9450 0975 153 9146 (Regional) 02-8524-02-37 https://nbi.gov.ph/contact-us/ If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to [email protected] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, FOI Receiving Officer

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