You have submitted an FOI request
Date: May 4, 2023, 1:41 p.m.
Your request is already in review
Date: 2023-05-08 13:49:46.000000
Your request was denied
Date: 2023-05-08 14:01:52.000000
How was your request?
Published by Department of Trade and Industry(DTI) on May 4, 2023.
Requested from DTI by J. Zausa at 01:41 PM on
May 4, 2023.
Purpose: Customer Service
Date of Coverage: 04/20/2023 - 05/01/2023
Tracking no: #DTI-936758317175
Hi i would like to report a cellphone company which is RedMagic. They are not responding to my emails about the phone i purchased. I am asking for a license permit for tax and duties which is a requirement by Bureau of Customs but they are not giving it an attention. The delivery was delayed for almost 2 weeks now and they still havent responded to the requests I made.
May 8, 2023 Dear JHONIEL, Thank you for your request dated May 04, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Report a phone company. We received your request on May 04, 2023 and will respond on or before May 25, 2023 01:41:42 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERUSS05MzY3NTgzMTcxNzUM, for request with ticket number #DTI-936758317175. Thank you. Respectfully, Cresenciano Par FOI Officer
May 8, 2023 Dear JHONIEL ZAUSA, Greetings! Thank you for your request dated May 04, 2023 01:41:42 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Report a phone company. Response to Complaint Kindly be informed that your concern does not fall under the Freedom of Information (FOI) and therefore should be processed as a complaint. The DTI Fair Trade Enforcement Bureau (DTI-FTEB) will process this concern. Please check your email for updates. Thank you. Respectfully, FOI Receiving Officer