Professional Regulation Commission(PRC)

I have tried renewing my prc id online but received " RECORD MISMATCHED" and cant proceed with online appointment. I already emailed technical assistance multiple times but no response. How can i change my mismatched information?

July 5, 2023

Dear Ms. Ava Kristhine Marcelo,

Thank you for your request dated Jul 05, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Renewal of prc id.

We received your request on Jul 05, 2023 and will respond on or before Jul 26, 2023 12:11:16 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://zcwdv320190208-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBSQy02ODg4MTYzMDAwMDYM, for request with ticket number #PRC-688816300006.

Thank you.

Respectfully,

FOI Receiving Officer

July 5, 2023

Dear Ava Kristhine Marcelo Bernabe,

Greetings!

Thank you for your request dated Jul 05, 2023 12:11:16 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Renewal of prc id.

Response to your request

While our aim is to provide information whenever possible, in this instance your request is a frontline service transaction and not valid as FOI request. May we respectfully provide the Client Relationship 
Management System (CRMS) link, where you can raise your queries to the appropriate office for them to provide an immediate resolution to your concerns.

https://crms.prc.gov.ph/feedbackform
Thank you.

Respectfully,
FOI Officer