Insurance Commission(IC)

Browse over 1509 from this government agency

Go Back

REQUEST
SUBMITTED

You have submitted an FOI request

Date: Feb. 11, 2023, 8:31 p.m.

PROCESSING
REQUEST

Your request is already in review

Date: 2023-02-13 10:24:40.000000

REQUEST
SUCCESSFUL

Your request was successful

Date: 2023-02-14 15:49:28.000000

4

RATE YOUR
REQUEST

How was your request?

REFUND REQUEST FOR MY PHILIPPINE PRUDENTIAL LIFE INSURANCE ACCOUNT

Published by Insurance Commission(IC) on Feb. 11, 2023.
Requested from IC by K. Tambunting at 08:31 PM on Feb. 11, 2023.
Purpose: Assistance regarding the refund of my Philippine Prudential Life Insurance
Date of Coverage: 11/28/2018 - 02/11/2023
Tracking no: #IC-341740970501

L.LOPEZ Feb. 11, 2023, 8:31 p.m.

My name is Lolita R. Lopez and I would like to ask about the status of Liquidation of my Philippine Prudential Life Insurance refund. I am a plan holder of the said insurance company and I visited their office in Ortigas last 2018. However, it has been 4 years without an update or notification regarding my refund. I would appreciate assistance in this matter. Thank you.

E.IGNACIO Feb. 13, 2023, 10:24 a.m.

February 13, 2023 Dear Ms. Lopez, Thank you for your request dated Feb 11, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Philippine Prudential Life Insurance Account Refund/Claim. We received your request on Feb 11, 2023 and will respond on or before Mar 03, 2023 08:31:49 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foimc1s2019-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTM0MTc0MDk3MDUwMQw, for request with ticket number #IC-341740970501. Thank you. Respectfully, Edmar Ignacio FOI Officer

A.VINZON Feb. 14, 2023, 3:49 p.m.

February 14, 2023 Dear Ms. Lopez, Greetings! Thank you for your request dated Feb 11, 2023 08:31:49 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Philippine Prudential Life Insurance refund/claim. Response to Request In relation to your request, please be advised that for purposes of efficiency, while we shall be informing the concerned Insurance Commission office about the said request, it is best to directly communicate your concerns to: Atty. John A. Apatan Division Manager Conservatorship, Receivership and Liquidation Division Tel. No. 85238461 loc. 103 Email: [email protected] For your information and guidance. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by email at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). The quality of services you deserve matter to us. To help the Insurance Commission monitor the progress in improving its services, we appreciate accomplishing the Customer Satisfaction Surveys (CSS) through the following link: https://bit.ly/ICCustomerSatisfactionSurvey Thank you. Respectfully, Atty. Albert Lawrence Vinzon FOI Decision Maker

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.