You have submitted an FOI request
Date: April 4, 2023, 7:56 p.m.
Your request is already in review
Date: 2023-04-16 19:56:43.000000
Your request was denied
Date: 2023-04-25 08:17:04.000000
How was your request?
Published by Philippine National Police(PNP) on April 4, 2023.
Requested from PNP by A. Retialo at 07:56 PM on
April 4, 2023.
Purpose: REFUND PAYMENT FOR POLICE CLEARANCE
Date of Coverage: 03/29/2023 - 03/29/2023
Tracking no: #PNP-543823876074
Hi! I would like to request a refund from my Gcash. I paid for the police clearance transaction twice, I thought the first one was unsuccessful.
HERE ARE THE OTHER DETAILS FOR THAT Payment Channel GCASH MYEG Government Order Number 390103292023424771 Date & Time 29 Mar 2023 09:12 am Transaction ID 5250562 Reference Number 4BYT8E SP3T Transaction Amount PHP 150.00 Bank Fee PHP 0.00 Convenience Fee PHP 30.00 Total Amount PHP 180.00
April 16, 2023 Dear Ayessa Erika Retialo, I refer to my letter of April 6, 2023 05:30:00 PM about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for REFUND POLICE CLEARANCE PAYMENT. In order for us to work further on your request, we need more information from you regarding your query. In particular, it would be helpful to know the specific address where the transaction was performed/processed. You may use the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC01NDM4MjM4NzYwNzQM, for request with ticket number #PNP-543823876074, to respond. During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before April 17, 2023 :37:00 AM, your request will be closed. We hope to hear from you at the soonest possible time. Thank you. Respectfully, PRO 12 Philippine National Police FOI Officer
April 25, 2023 Dear Ayessa Erika Retialo, Greetings! Thank you for your request dated Apr 04, 2023 07:56:58 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for REFUND POLICE CLEARANCE PAYMENT. Response to your request While our aim is to provide information whenever possible, in this instance this Office does not have the information you have requested. However, you may wish to contact MYEG PH at [email protected]/63 (02) 8395 4036/63 (968) 621 1441/63 (936) 148 2679. For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to http://www.pnp.gov.ph/. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, PRO 12 Philippine National Police FOI Officer