Published by National Police Commission(NAPOLCOM) on July 18, 2023.
Requested from NAPOLCOM by J. Cruz at 09:39 AM on
July 18, 2023.
Purpose: Refund purposes
Date of Coverage: 07/18/2023 - 07/18/2023
Tracking no: #NAPOLCOM-579352623903
J.CRUZ
July 18, 2023, 9:39 a.m.
Good day!
I would like to request a refund of my payment for today’s appointment. I just had a confusion between the NPC of Parañaque and Caloocan. I thought they were different because I need a Police Clearance from Parañaque and an NPC. It turns out that I can get an NPC anywhere but I already paid for both of them. How can I refund that?
J.MAQUERA
July 25, 2023, 10:36 a.m.
July 25, 2023
Dear Jennifer,
Thank you for your request dated Jul 18, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Refund of NPC Payment.
We received your request on Jul 18, 2023 and will respond on or before Aug 08, 2023 09:39:45 AM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyIgsSB0NvbnRlbnQiFU5BUE9MQ09NLTU3OTM1MjYyMzkwMww, for request with ticket number #NAPOLCOM-579352623903.
Thank you.
Respectfully,
Josephine Maquera
FOI Officer
A.NAPOLCOM
July 28, 2023, 10:50 a.m.
July 28, 2023
Dear Jennifer Cruz,
I refer to my letter of Jul 18, 2023 09:39:45 AM about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Refund of NPC Payment.
In order for us to work further on your request, we need more information from you regarding your query. Specifically on what you are refering to as an "NPC" . You may use the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyIgsSB0NvbnRlbnQiFU5BUE9MQ09NLTU3OTM1MjYyMzkwMww, for request with ticket number #NAPOLCOM-579352623903, to respond.
During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before Oct 20, 2023 02:49:10 AM, your request will be closed.
We hope to hear from you at the soonest possible time.
Thank you.
Respectfully,
ADEO Napolcom
FOI Officer
A.NAPOLCOM
Sept. 26, 2023, 10:53 a.m.
Sep 26, 2023
Dear Jennifer,
I refer to my letter of Jul 28, 2023 about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Refund of NPC Payment. In particular, I had requested specific information for you to clarify upon in order for us to proceed with the request.
As we have not received a reply within the 60-day working period since the letter requesting for clarification was sent out, we regret to inform you that this request will be closed as of Oct 20, 2023.
You may wish to submit a new request describing the specific information you are looking for, and we will be able to consider it under the guidelines as stated in Executive Order No. 2.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to or visiting our central office. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
ADEO
FOI Officer
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