You have submitted an FOI request
Date: July 15, 2020, 2:29 p.m.
Your request is already in review
Your request was denied
Date: 2020-07-16 15:01:21.000000
How was your request?
Published by Department of Trade and Industry(DTI) on July 15, 2020.
Requested from DTI by G. Lopez at 02:29 PM on
July 15, 2020.
Purpose: Request to refund unused downpayment
Date of Coverage: 02/01/2020 - 07/01/2020
Tracking no: #DTI-733035013490
Good morning po. Maari po bang humingi ng assistance sa pag aksyon sa request namin sa pag refund ng downpayment sa gown/damit na hindi nagamot (or magagamit pa) dahil sa siwasyon ng pandemic. Ang sinasabi po kasi ng shop ay "NO REFUNDS" ang policy nila. Given na ganito ang nangyari sa bansa, hindi ba dapat ay maging considerate sila na ibalik ang deposit/downpayment ng customer? Maraming salamat po. Sana mabigyan kami ng aksyon.
Dear Mr. Lopez, Thank you for your request. Please note that this is a regular request and does not fall under Executive Order No. 2 (s. 2016). As such, we will be forwarding this to the concerned bureau/office, which is the Fair Trade Enforcement Bureau (FTEB) of DTI. Please expect a reply from them on this matter. Fair Trade Enforcement Bureau (FTEB) 1-2F UPRC Building 315 Sen. Gil J. Puyat Ave., Makati City Telefax: (+632) 7215.1165 Email: [email protected] Sincerely, Cresenciano P. Par FOI Receiving Officer Knowledge Management and Information Service DEPARTMENT OF TRADE AND INDUSTRY 5/F Trade and Industry Building, 361 Senator Gil J. Puyat Avenue, 1200 Makati City, Philippines Hotline (632) 751.3330 Mobile (63) 917.834.3330 www.dti.gov.ph