You have submitted an FOI request
Date: Dec. 14, 2023, 5:30 p.m.
Your request is already in review
Date: 2023-12-15 13:37:21.000000
Your request was denied
Date: 2023-12-16 18:57:16.000000
How was your request?
Published by Philippine National Police(PNP) on Dec. 14, 2023.
Requested from PNP by E. Delfin at 05:30 PM on
Dec. 14, 2023.
Purpose: Needed for my Driver's License for my work
Date of Coverage: 12/14/2023 - 12/14/2023
Tracking no: #PNP-973402124352
Hi! I would like to request a refund from my Police Clearance 7/11 payment . I make an appointment today. Unfortunately, I was told the office is closed today and I should gonto another office and get a new schedule. It's purpose was to get a my driver's license for my work.. Payment Instructions Biller Name MYEGPH Reference No 3QP5MU5BYT Customer Name EDWARD SAYSON DELFIN Product Description 3020 Transaction Amount PHP 150.00 Bank Fee PHP 0.00 Convenience Fee PHP 30.00 Total Amount PHP 180.00 Expiry Date 16-12-2023 11:59:59 PM
December 15, 2023 Dear edward, Thank you for your request dated Dec 14, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Refund my Police Clearance. We received your request on Dec 14, 2023 and will respond on or before Jan 04, 2024 05:30:33 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC05NzM0MDIxMjQzNTIM, for request with ticket number #PNP-973402124352. Thank you. Respectfully, PNP Receiving Officer FOI Officer
December 16, 2023 Dear edward delfin, Greetings! Thank you for your request dated Dec 14, 2023 05:30:33 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Refund my Police Clearance. Response to your request While our aim is to provide information whenever possible, in this instance you have requested a refund for your police clearance application which does not consider as an information or data, hence we cannot cater your request. However, you may wish to contact or personally visit the police station where you applied for your police clearance and inform them that you were not able to get your clearance in your scheduled date of appointment. For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PRO3 FOI Receiving Officer at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Further, may we request to fill up the FOI Client/Customer Survey with the link provided to better improve our services regarding FOI: https://docs.google.com/forms/d/e/1FAIpQLSc0_DD1bx1ZnWey-d_CQr6a7yZsawf1-Up6tnM0ObkPcMTEHQ/viewform Thank you. Respectfully, PRO 3 Philippine National Police FOI Officer